No problem. Our Fit Guide shows you how to measure and how much extra room to add depending on the fit you prefer. If you don’t have a measuring tape, a piece of string and a ruler work too.

Yes, on many of our handmade pieces. If you don't see the size or length you need, contact us at hello@bloombelles.com with the piece you're interested in and your measurements.

We’ll let you know what’s possible, along with any additional cost or processing time before you order. Because custom-sized pieces are made specifically for you, they may be considered Final Sale as outlined in our Return & Refund Policy.

Yes. Almost all of our necklaces include an approximately 2-inch extender, while bracelets and anklets typically include an approximately 1-inch extender for a little extra flexibility in the fit.

Prefer no extender or a shorter one? Leave us a note at checkout or contact us before your order is made, and we’ll be happy to adjust it where possible.

Because many of our pieces are handmade or assembled by hand, small variations are completely normal. Your piece will be made to look as close as possible to the item shown, but tiny construction details may differ. For example, a wrapped gemstone may have an extra turn of wire, or the placement of a pearl or component may vary slightly.

Natural materials such as freshwater pearls, gemstones and mother-of-pearl will also naturally vary in colour, shape, texture and pattern.

We take care to make every piece beautiful and consistent with the design you ordered, but product photos should be considered a representation of the piece rather than a promise that every handmade detail will be identical.

Yes, selectively. Some images on our website may be AI-assisted or used as visual representations when real product photography isn't available.

We use these images to help show how a piece may look when worn or styled, and we make every effort to keep the jewelry as close to the actual design as possible. However, small details may vary.

Product descriptions, materials, measurements and specifications always refer to the actual item you are purchasing.

Materials vary by piece and may include 14k gold electroplated brass with an anti-tarnish coating, gold-plated stainless steel, sterling silver, gold vermeil, freshwater pearls, mother-of-pearl and other materials. The exact materials are listed on each product page.

Plated jewelry can naturally show wear or changes to its finish over time. How quickly this happens depends on things like water, sweat, perfume, lotions, chemicals and how the piece is stored. A little care goes a long way. Check out our Jewelry Care guide for tips on keeping your pieces looking their best.

Yes. Just keep in mind that plated jewelry will naturally wear over time. Limiting exposure to water, sweat, perfume, lotions and chemicals will help protect the finish. You can find more detailed care instructions in our Jewelry Care guide.

Keep it dry when possible and avoid prolonged exposure to water, perfume, lotions, hairspray and cleaning products. After wearing, gently wipe it with a soft, dry cloth and store it separately in a dry place. For more detailed care instructions, visit our Jewelry Care page.

Oh no. Please email support@bloombelles.com with your order number, a brief description of the issue and a few clear photos. We’ll review it and work with you to make it right. Depending on the situation, this may include a repair, replacement or refund.

We accept returns on unworn items within 7 days of delivery. Custom-sized pieces are final sale (we sized it to fit like it loves you back 💛).

Possibly. Contact us at support@bloombelles.com with your order number and the size you need. It will depend on the item and whether it was custom-sized or made specifically for you. We’ll let you know what options are available.

Changed your mind? No problem. You can submit a cancellation request within 24 hours of placing your order.

Cancellation requests made within the first 12 hours are guaranteed and will receive a full refund, no questions asked.

Requests made between 12 and 24 hours are not guaranteed, as we may have already started preparing, making or modifying your order. We’ll always do our best to accommodate your request where and if possible, but we make no guarantees.

After 24 hours, orders can no longer be cancelled. If you need to make a change to your order, contact us at support@bloombelles.com as soon as possible and let us know. We will let you know what may still be possible or how we could assist. 

Most orders are processed and shipped within 2–3 business days. Custom-fit or made-to-order pieces may need a little extra time. Delivery time after that will depend on the shipping method and destination, with available estimates shown at checkout.

Our standard, free, discounted or included shipping is untracked unless otherwise stated. If you’d like tracking, you can upgrade to an available tracked shipping option at checkout for an additional charge. If you select tracked shipping, you’ll receive tracking information once your order has been prepared for shipment.

Not officially just yet. We’re currently set up for shipping within Canada, but a few BloomBelles pieces have already found their way overseas. ✈️

Outside Canada and found something you love? Send us a message at hello@bloombelles.com with your location and the piece(s) you have your eye on. If we can get it to you safely and at a reasonable shipping cost, we’d love to make it happen.

Possibly. International shipping isn’t officially available through our checkout yet, but we may be able to arrange shipping to certain destinations upon request. Depending on your country, customs duties, taxes or other import charges may apply. These charges are generally the customer’s responsibility unless we tell you otherwise before purchase.

Absolutely. For $7, we’ll upgrade your order with premium gift wrapping, including tissue paper and ribbon, plus your choice of greeting card with a handwritten personal message. No prices are included, so it can be shipped directly to the recipient.

You don’t have to ruin the surprise by asking for measurements. Look for pieces with adjustable sizing, use our Fit Guide as a starting point, or send us a message and we’ll help you choose an option with a little more flexibility.

No. Product prices are not included inside the package, so you can have the order shipped directly to the recipient.

Absolutely. Most of our pieces are designed to work just as well on their own as they do layered or stacked. Mix metals, pearls, chains or styles however you like. There really aren’t rules here.

Not at all. BloomBelles jewelry is designed to be worn and enjoyed whenever you feel like it. Dress it up, keep it casual, or make it part of your everyday rotation.

For general questions, email hello@bloombelles.com. For help with an existing order, shipping, returns, exchanges or refunds, email support@bloombelles.com and include your order number so we can help you faster.